Returns & Exchanges
At Kikimora Fashion Store, we want you to be completely satisfied with your purchase. If a garment doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Package Your Items
Place the unworn items with original tags still attached into their original packaging to ensure the products are protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package, covering any previous delivery markings.
Drop Off and Track
Hand over your package to the designated courier service and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing